BABOLAT VS SAS undertakes to make its websites, intranet and extranet accessible in accordance with the European Accessibility Act (DIRECTIVE (EU) 2019/882 of 17 April 2019) transposed into French law by the DDADUE law of 9 March 2023.
To this end, it implements the following strategy and actions:
•Multi-year accessibility plan - see Appendix 1,
•Annual action plan. – see Appendix 2.
This accessibility statement applies to www.babolat.com
Compliance Status
www.babolat.com is in partial compliance with the General Accessibility Improvement Framework (RGAA), version 4, due to the non-conformities and derogations listed below.
Test results
An audit conducted by Monsido reveals that:
• 72% of the RGAA version 4.1.2 criteria are met.
• The average compliance rate for the online service is 82%.
There are 65 applicable criteria out of 150, including:
• 87 compliant criteria
• 64 non-compliant criteria
Inaccessible Content
The contents listed below are not accessible for the following reasons:
Non-accessible content
Non-compliance
Images
• Missing alternative text for informative images
• Inappropriate use of decorative images
• Non-pertinent alternative text
Cadres (Frames)
• Missing title attributes for frames
• Non-descriptive frame titles
Couleurs (Colors)
• Information conveyed only through color
• Insufficient color contrast for text and non-text elements
Multimédia
• RAS
Tableaux (Tables)
• Missing table headers
Liens (Links)
• Non-descriptive link text
Scripts
• Functionality not accessible via keyboard
Éléments obligatoires (Mandatory Elements)
• Missing or incorrect language declaration
• Non-unique page titles
Structuration de l'information (Information Structure)
• Improper use of headings
• Lack of landmark regions
• Incorrect nesting of elements
Présentation de l'information (Information Presentation)
• Text not resizable without loss of content or functionality
Formulaires (Forms)
• Missing or improper label associations
• Lack of error identification and suggestions
Navigation
• Lack of skip links
• Inconsistent navigation mechanisms across pages
Consultation
• Page not functional with keyboard navigation only
Establishment of this accessibility statement
This declaration was drawn up on May 12th, 2025.
Technologies used for the realization of www.babolat.com
• HTML5
• CSS
• Javascript
Test environment
Content restitution checks were performed based on the combination provided by the RGAA 4 baseline, with the following versions:
• Firefox + NVDA
• Safari + VoiceOver
Tools to assess accessibility
• Color contrast analyzer
• Screen reader testing
• WAVE Web Accessibility Evaluation Tool.
Pages of the site that have been verified for compliance
• Home
• PLP
• PDP
• Cart
• Delivery and payment
• Order confirmation
• Account creation
• Contact
• Help
Feedback and contact
If you are unable to access content or a service, you can contact BABOLAT VS to be directed to an accessible alternative or to obtain the content in another form.
•Send a message help@babolat.com
•Contact https://help.babolat.com/hc/requests/new
Remedies
If you have reported to us an accessibility defect that prevents you from accessing any of the content or services of www.babolat.com and you feel that you have not received a satisfactory response, you have the following remedies:
• Write a message to the Defender of Rights https://formulaire.defenseurdesdroits.fr/
• Contact the delegate of the Defender of Rights in your region https://www.defenseurdesdroits.fr/saisir/delegues
• Send a letter by post (free of charge, do not put a stamp) to the following address:
Defender of Rights
Free answer 71120
75342 Paris CEDEX 07
Appendix 1 - Multi-year accessibility plan
2025: Audit & Quick Wins
Q1:
o Conduct full RGAA 4.1 audit via [external auditor/internal team].
o Publish audit results and accessibility statement.
o Fix Level A (critical) issues:
ARIA state or property is permitted
Link has non-empty accessible name
Form field has non-empty accessible name
o Launch staff training on accessibility basics.
• Q2-Q3:
o Address Level AA issues:
Color contrast adjustments.
Dynamic content (ARIA labels).
2026: Full Compliance & Maintenance
• Q1–Q2:
o Resolve remaining Level AA issues (if applicable).
o Audit third-party tools and make adjustments.
• Q3–Q4:
o Final compliance validation.
o Update multi-year plan for 2027–2029.
Monitoring & Reporting
• Monthly reviews by the accessibility task force.
• User feedback loop via accessibility@babolat.com.
Budget & Resources
• Dedicated team: Accessibility consultant, Web developers, UX designers, legal compliance.
• Tools:
o Automated checkers
o Screen readers
• Training: Annual workshops for content creators.
Last updated: [DD/MM/YYYY]
Appendix 2 - Annual Accessibility Action Plan 2025
Organization: BABOLAT
Website: www.babolat.com
Effective Date: [DD/MM/YYYY]
Owner: [Name/Department]
1. Priority Fixes (RGAA Level A Compliance)
| Action Item | Responsible team | Deadline |
|---|---|---|
| ARIA state or property is permitted | Development Team | Q1 2025 |
| Link has non-empty accessible name | Web Content Team | Q1 2025 |
| Form field has non-empty accessible name | Web Content Team | Q1 2025 |
| Fix color contrast issues (<4.5:1 ratio) | Design Team | Q2 2025 |
| Dynamic content (ARIA labels) | Development Team | Q2 2025 |
2. Audit & Compliance
• Compliance target: 80% of Level AA criteria met by December 2025
3. Training & Awareness
| Activity | Audience | Deadline |
|---|---|---|
| Accessibility basics workshop | Content creators | Q2 2025 |
| Accessibility design workshop | Design Team | Q2 2025 |
User Feedback & Monitorin
• New feedback channel: accessibility@babolat.com
• Monthly review process: Document and prioritize reported issues
• Response SLA: 10 business days for accessibility complaints