Privacy and personal data protection policy – Cookies policy

Last update: 03-01-2021

 

The protection of your personal data is important to us.  We wish to inform you by this personal data processing policy (hereinafter referred to as the "Policy") in the context of the use of our site www.babolat.com, divided into several local sub-domains (hereinafter referred to as the "Site") in accordance with Articles 12, 13 and 21 of the General Data Protection Regulation (GDPR) and/or the national applicable Data Protection Law .

Personal data means any information relating to a natural person identified or identifiable in accordance with Article 4 of the GDPR, or if applicable the JPPPI, or if applicable the Data Protection Act or any other applicable Data Protection Law (hereinafter referred to as the "Data").

  1. Data controller

The data controller for your data notably under the meaning of the GDPR is:

Société BABOLAT V.S.

A Simplified Joint Stock Company with a share capital of 1,275,000 Euros

Registered with the Lyon Trade and Companies Register under number 552 131 401 B

Registered headquarters: 33 Quai Paul Sédallian, 69009 LYON, France

Email: privacy@babolat.com

 

  1. Data protection point of contact

The contact details of our data protection point of contact:

Name: Nicolas Galibert

Email: privacy@babolat.com

 

  1. Purposes and legal basis of Data processing

We collect and process your Data in order to provide you with our Site and to offer you the best possible service.

    1. Visiting our Site

You may use the Site without providing any personal information.  If you use our Site for information purposes only, we do not process any Data, with the exception of data transmitted by your browser to enable you to consult the Site and information transmitted in the context of cookies for the purposes of statistical analysis of the use of the Site (see Article 6 below).

We process your Data for the purposes of the technical provision of our Site and its storage on the basis of the following legal grounds:

- To execute a contract or pre-contractual measures, in the event of consultation of our website in order to inform you about our products, and/or,

- In pursuit of our legitimate interests, so that we can ensure the technical provision of the Site. It is in our legitimate interest to be able to provide you with an attractive, technically functional and user-friendly Site, to take all measures to protect our Site from cybersecurity risks, and to prevent third parties from being exposed to such risks on our website,

- Your previously given consent, which you can withdraw at any time by sending an email to privacy@babolat.com,

- For more information, please refer to Article 6.

In any event, the retention period for the information thus collected is thirteen months from the insertion of the corresponding cookie, except functional / technical cookies that will only be kept for the time strictly necessary for the proper functioning of the Site.

 

    1. Purchases on the Site

If you wish to make a purchase (products and/or services) on our Site, it will be necessary to provide certain mandatory information, including your gender, name, confirmation that you are over 16 years old, postal address, telephone number, email address, preferred sport, password and certain financial information (such as your credit card number or PayPal details) for the payment of the products ordered and the processing of your order.

The information thus provided will be stored on our servers and/or those of our hosting provider. Financial information will be stored with our payment provider.

Your Data is kept for the duration strictly necessary for the proper management of our commercial relationship and in any event, for a period not exceeding three years from the last request that has remained unanswered by you and in the absence of a request for erasure and/or objection from you in the meantime except a legal obligation imposing a longer time of period.

However, your credit card number will be kept for a period of 13 months following the debit date or 15 months in the case of deferred debit cards for complaints management. In this case, the data will be kept only in an intermediate archive, for evidence purposes and in case the transaction is disputed. 

We will not pass on your Data to any third party without your express consent, except as mentioned in Article 5. 

We process your Data for the purpose of handling your orders on the following legal ground:

- In fulfilment of a contract you enter into when you make a purchase.

 

    1. Notice on products ordered

At the end of your purchase on the Site, we would like to know if you are satisfied with the products you have purchased.  

By accepting the present policy, you expressly consent that BABOLAT transfer your Data to our service provider.

Our service provider will then send you an email within one month of purchase, inviting you to evaluate the product(s) purchased with your prior consent.

The publication of this notice on the Site will be made with your prior consent and after acceptance of the specific terms and conditions of use of said service accessible here.

Your Data is kept for the time strictly necessary to manage this notice and in any event for a period not exceeding that necessary for the purpose pursued and/or that indicated by our service provider and failing that by sending an e-mail to privacy@babolat.com.

We will not pass on your Data to any third party without your express consent, except as mentioned in Article 5. 

We process your Data for the purpose of responding to your requests on the basis of the following legal ground:

- Under the consent that you may withdraw at any time by sending an email to privacy@babolat.com

 

    1. Product personalisation

If you wish to personalise a product, as this option is available for certain products on our Site, it will be necessary to provide certain mandatory information, in particular the message to be personalised on the product for the processing of your order.

The information thus provided will be stored on our servers and/or those of our hosting provider.

Your Data is kept for the duration strictly necessary for the proper management of our commercial relationship and in any event, for a period not exceeding three years from the last request that has remained unanswered by you and in the absence of a request for erasure and/or objection from you in the meantime.

We will not pass on your Data to any third party without your express consent, except as mentioned in Article 5. 

We process your Data for the purpose of handling your orders on the following legal ground:

- In fulfilment of a contract you enter into when you make a purchase.

 

    1. Newsletter subscription

You can subscribe to our newsletter in the relevant section by entering your email address. To subscribe to our newsletter, and in countries where regulations require it, we use the simple opt-in technique. After you have logged on to our Site, you will receive a confirmation email. We will then regularly send you our newsletter with current information about our products.

Your Data is kept for the time strictly necessary to send this newsletter and in any event for a period not exceeding three years from the date of your registration or from the last request that has remained unanswered by you in the meantime, failing which, you may send an e-mail to privacy@babolat.com or click on the unsubscribe link appearing at the end of each newsletter received by e-mail.

We will not pass on your Data to any third party without your express consent, except as mentioned in Article 5.  We process your Data for the purpose of responding to your requests on the basis of the following legal grounds:

- You can withdraw your consent at any time by sending an email to privacy@babolat.com or by clicking on the unsubscribe link that appears at the end of each newsletter.

- In pursuit of our legitimate interest, this consists of providing appropriate responses to customer requests.

  1. Interact on Social Networks

We may collect personal information from you through the social networks you interact with us on.

 

    1. Other and Use of Information

We may also collect personal information about you from our service providers, business partners, and other third parties. We may use information obtained about you to process orders you play, complete transactions, send you information or materials you may request, maintain a record of your purchases, respond to your questions and provide customer support, communicate with you about our products, operate and improve our business and the products we offer, analyse and enhance our marketing communications and strategies, analyse trends and statistics, protect against and prevent fraud, enforce our agreement, and comply with applicable legal requirements.

 

  1. Erasure

Your Data is erased/anonymised as soon as the purpose of its processing has ceased, or no longer exists, i.e. at the expiry of each of the above-mentioned retention periods or when you request its erasure.

Your Data is also erased upon expiry of the aforementioned retention periods, unless it is necessary or legitimate to retain the Data for the signature or execution of a contract, the respect of the applicable law or unless you have given your express consent for it to be retained.

Specificity in Spain:

Erasure will be carried out in two stages: first, we will block your Data for a period no longer than three years. Once the blocking period has expired, we will completely destroy your data.

While blocked, your data will be subject to specific technical and organisational measures, to prevent their processing (including their visualisation) except for the purpose of making the data available to the judges and courts, the public prosecutor's office or the competent public authorities (in particular the data protection authorities) for the purpose of enforcing any liability resulting from the processing and only for the duration of the blockage period.

 

  1. Recipient categories

Initially, only our employees are required to process your Data. They are bound by data secrecy and are regularly trained in data protection and data security.  Nevertheless, we may disclose them to other recipients providing us with services in connection with our Site, to the extent permitted or required by law. In this case, we limit the transfer of your Data to what is strictly necessary. On the one hand, our service providers receive your Data as subcontractors, being strictly bound to comply with our instructions regarding the processing of your Data. On the other hand, the recipients process your Data independently, as they are transmitted to them by us.

Please find below the list of categories of recipients who may receive your Data:

- Purchasing: we may communicate information to service providers providing us with services related to the sale on our site, such as a support tool for after-sales service or product personalisation.

- Delivery: we may communicate to an external logistics coordinator certain information that you provide on the Site in order to process and deliver your order.

- Payment: as part of the fight against online payment fraud, we may need to transmit your financial information to an external service provider equipped with an online fraud detection tool in order to authenticate a payment.

- Communication: we may also communicate the information you provide on our Site to third parties who provide services on or to the Site, including but not limited to profiling services/commercial communications that generate traffic to the Site.

- Legal: We may also disclose the information you have provided to us if we believe that disclosure is necessary to comply with applicable law, a subpoena or other legal process.

- Consent: We may disclose your information with your explicit consent.

 

  1. Cookies

The User's consent is formalised when they accept the cookie banner on the pages of the Site and is valid for a maximum period of 13 months from their acceptance of the insertion of the corresponding cookies except functional / technical cookies that will only be kept for the time strictly necessary for the proper functioning of the Site.

The User can decide to block certain types of cookies (see “How do I set these cookies?”). However, if the User makes this choice, BABOLAT cannot guarantee optimal browsing and certain services on the Site may also be blocked.

 

    1. What is a cookie?

A cookie is a text file that records information on your terminal (computer, tablet or mobile) concerning their browsing experience on a website (date and time of page loading; browser used and language; pages viewed, frequency and duration of visits to the site, number of visits, sources of the visit, location).

 

    1. What are cookies for?

When you connect to the Site, BABOLAT or third party companies whose services BABOLAT uses (technical or advertising partners) may install various cookies on your terminal (computer, tablet or mobile) in order to send the User content and services adapted to your interests.

Cookies do not pose a risk to your terminal since no virus or malware are deposited by them.

 

    1. What are the types of cookies?

The types of cookies used by BABOLAT are:

  • Cookies are strictly necessary for the proper functioning of the Site:
      • They are essential for browsing the Site and using the basic functions requested (language cookies, identification cookies, etc.).
      • If you were to block these cookies when configuring your browser, BABOLAT would no longer be able to ensure the proper functioning of the Site.
  • “Functional” cookies to improve your user experience: they are there, for example, to memorise your choices on the Site.
  • Cookies for “audience measurement” allow statistics and the volumes of visits and use of the various elements making up the Site to be established.
  • “Advertising” cookies help to customise advertising content according to on your interests.
  • “Social” cookies are plugins that allow you to share content related to the Site on social networks or to share information related to the browsing or your interests regarding the Site on these social networks. Social cookies are used in the case of the "share" button on the Site and from social networks such as Facebook, Twitter, Linkedin. If you have an account on these social networks and you click on one of these buttons, the social network concerned will make the link between your profile and the Site visit. BABOLAT therefore invites you to consult the personal data protection policies set up by these social networks in order to find out the purposes for which the User’s Data is used and the rights you have regarding such processing.

The cookies used by BABOLAT do not collect Data.

 

    1. How do I set these cookies?

You have the possibility of blocking the use of cookies or of receiving a notification before the installation of a new cookie by modifying your Internet browser settings.

If you are using Google Chrome you should follow the instructions on this link or as follows:

- Select the Settings menu, then Advanced Settings

- In the "Privacy and Security" section, click on Site Settings

- Locate the Cookie menu and select the appropriate options.

If you are using Mozilla Firefox you have to follow the instructions on this link or as follows:

- Select the Tool menu then Options

- Click on the Privacy icon

- Locate the Cookie menu and select the appropriate options

If you are using Internet Explorer you must follow the instructions on this link [in the appropriate language] or as follows:

- Select the Tools menu then Internet Options

- Click on the Privacy tab

- Select the desired level with the cursor

If you are using Safari you must follow the instructions on this link [in the appropriate language] or as follows:

- Choose Settings menu > Safari,

- Enable the option Block all cookies or content blocker

If you are using Opera you must follow the instructions on this link or as follows:

- Choose the menu File > Preferences

- Privacy.

You can also modify the settings of your cookies via the link on the cookie banner that appears on the site or via the following link/insert Onetrust link.

Without the use of cookies, certain functions of our Site cannot be offered. For these, it is also necessary for the browser to be re-identified after a page change.

 

  1. Do Not Track Signals

Your web browser may let you choose your preference as to whether you want to allow the collection of information about your online activities over time and across different websites or online services. At this time, the Site does not respond to the preferences you may have set in your web browser regarding such collection of your information, and the Site may continue to collect information in the manner described in this Policy.

 

  1. Links and Tracking

Some areas of our Site may contain links to third party websites. In any case, these websites are subject to their own data protection principles. We are not responsible for their use or processing of Data. If you provide information to or through such third party websites, you should review the privacy policies of such websites before sending them any information that may be associated with you.  

Although we do not control third parties’ collection or use of your information to serve internet-based advertising or other targeted content, a number of these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted advertisements from members of the Network Advertising Initiative by visiting http://www.networkadvertising.org/choices.

 

  1. Data Transfer

The data collected may be processed within the European Union but also outside the European Union (including notably Japan, UK, USA). In the latter case, BABOLAT shall take all the necessary steps and precautions with its subcontractors and partners as the possibility to verify the measures taken in order to guarantee an adequate level of protection for your data in accordance with European regulations (signature of the European Commission's "Standard Contractual Clauses" or submission to binding Internal Rules approved by national authorities, Binding Corporate rules…).

 

  1. Security

We have implemented security measures to protect the Data you provide against unauthorised access and use. All financial information you provide on our Site is stored on the secure site of the financial institution chosen by us. Transactions concluded on our Site are protected by compliance with the PCI DSS security standard.  Please be aware, however, that no Data transmission over the Internet is 100% secure and that all information communicated online may be potentially intercepted and used by persons other than the intended recipient.

 

  1. Rights of the persons concerned

You have the following rights:

Right of access: You are authorised at any time to request confirmation that Data concerning you is or is not being processed; in the event of processing, you are furthermore authorised to receive information concerning the said Data and certain other information (including the purposes of the processing, the categories of Data, the categories of recipients, the intended storage period, the origin of the Data, the use of automated decision-making and, in the event of transfer of Data to a non-Member State, the appropriate guarantees), as well as a copy of your Data.

Right of rectification: You are entitled to request the rectification of any incorrect or erroneous Data. 

Right of erasure ("right to be forgotten"): You are authorised, under certain conditions, to ask us to delete your Data as soon as possible. The right of erasure does not apply in particular in the event that the processing of the Data is required for (i) the exercise of the right of freedom of opinion and information, (ii) the performance of a legal obligation to which we are bound (e.g. legal retention obligations) or (iii) the assertion, exercise or defence of legal claims.  

Right of restriction: You are entitled, under certain conditions (notably article 18 GDPR), to ask us to restrict the processing of your Data.  


Right of portability: You have the right to receive, in a structured, current and mechanically readable format, the Personal Data concerning you that you have made available to us.

Right of objection: Under certain conditions (notably article 21 GDPR), and on the basis of your personal situation, you may object to the processing of your Data. In this case, we will stop processing your Data unless the processing must be continued for legal reasons or for the exercise or defence of our rights within the framework of possible legal/judicial claims.

Right to revoke consent: You have the right to revoke your Data Protection Consent at any time. The revocation of consent shall not affect the lawfulness of the processing carried out pursuant to that consent, until such time as it is revoked.

You may exercise these rights by contacting us at privacy@babolat.com.

If you have asserted one or more of your rights, we are obliged to inform, where appropriate, all recipients to whom your Personal Data has been disclosed, with your express prior consent, unless this proves impossible or requires a disproportionate effort. You have the right to obtain information about these recipients.

 

  1. Children Under the Age of 13

The Site is not directed to, and we do not knowingly collect or solicit personal information from, children under the age of 13. If we learn we have collected or received personal information from a child under the age of 13, we will delete that information. If you believe we might have any information from or about a child under the age of 13, please contact us at privacy@babolat.com.

 

  1. Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or legal recourse, you have the right to appeal to :

      • In France: Commission Nationale Informatique et Libertés;
      • In Japan: Personal Information Protection Commission (PPC);
      • In Belgium: Autorité de Protection des Données;
      • In Italy: Garante per la protezione dei dati personali;
      • In Germany: Bundesbeauftragte für den Datenschutz und die Informationsfreiheit;
      • In Portugal: Comissão Nacional de Protecção de Dados;
      • In Spain: Agencia Española de Protección de Datos;
      • In Austria: Datenschutzkommisson;
      • In Netherlands: Autoriteit Persoonsgegevens;
      • In USA: depending on the state;
      • In UK: Information Commissioner’s Office.

The CNIL will inform the person making the complaint of the status and outcome of the complaint, including the possibility of legal recourse in accordance with Article 78 of the GDPR.

However, we recommend that you always address your complaints to our Data Protection Officer beforehand, who will reply to you within two months.

 

  1. Changes and Updates to the Policy

By using the Site, you you acknowledge having read this Policy. This Policy reflects the professional practices in force within BABOLAT and may be modified and updated at any time, at our sole discretion. If we make a material change to this Policy, we will provide notice to you by posting on our website that our privacy practices have changed and we will provide a link to the new policy. In the event we make a material change to how we use your personal information, we will provide you with an opportunity to opt out of such new or different use. The date this Policy was last revised is at the top of this page. We encourage you to review this Policy periodically to check for any updates or changes.

 

  1. Contact form

You can contact us through the following means:

By email: privacy@babolat.com for all questions, complaints, personal data protection rights.

If you contact us, you will need to provide your name, email address, telephone number, a copy of your ID (for all questions, complaints, personal data protection rights) along with the message you wish to send us.

 

  1. Notice to California Consumers

This notice of privacy rights and disclosures (this "California Notice") applies solely to individuals who are residents of the State of California about whom we collect personal information ("consumers" or "you"), including, for example, visitors to our websites and our customers. We adopt this California Notice to comply with the California Consumer Privacy Act of 2018 (as amended, and together with the California attorney general’s implementing regulations, the "CCPA") and any terms defined in the CCPA have the same meaning when used in this California Notice.

- Information We Collect

We may collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household ("personal information"). "Personal information" does not include:

- Publicly available information from government records.

- Deidentified or aggregated consumer information.

- Information excluded from the CCPA’s scope.

We have collected the following categories of personal information from consumers within the last 12 months for the business or commercial purposes described below:

Description

Examples

Source

Business or Commercial Purposes for Collection

Identifiers.

A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.

Directly from the consumer.

Creating user accounts; providing our services, including allowing you to make purchases; sending marketing communications.

Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

A name, signature, address, telephone number, bank account number, credit card number, debit card number, or any other financial information. Some personal information included in this category may overlap with other categories.

Directly from the consumer, if any.

Creating user accounts; providing our services, including allowing you to make purchases; sending marketing communications.

Commercial information.

Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

Directly from the consumer.

Storing user past purchases.

Internet or other similar network activity.

Browsing history, search history, or information on a consumer’s interaction with a website, application, or advertisement.

Indirectly from the consumer (e.g., through cookies); Third-party service providers (e.g., data analytics)

Marketing; improving user experience; site functionality.

 

- Use of Personal Information

In addition to the business or commercial purposes for collection described above, we have in the preceding 12 months collected all categories of personal information described above for the following purposes:

- To fulfill or meet the reason you provided the information.

- To provide, support, personalize, and develop our Site.

- To create, maintain, customize, and secure your account with us.

 - To provide you with support and to respond to your inquiries.

- To personalize your experience and to deliver content and product and service offerings relevant to your interests.

- To help maintain the safety, security, and integrity of our Site, products and services, databases and other technology assets, and business.

- For testing, research, analysis, and product development, including to develop and improve our Site, products, and services.

- To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

- As described to you when collecting your personal information or as otherwise set forth in the CCPA.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

 

- Sharing Personal Information

We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

Disclosures of Personal Information for a Business Purpose

In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:

- Identifiers.

- California Customer Records personal information categories.

- Commercial information.

- Internet or other similar network activity.

-  We disclose your personal information for a business purpose to the following categories of third parties:

- Service providers.

In the preceding twelve (12) months, we have not sold personal information.

 

- Your Rights and Choices

The CCPA provides California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will disclose to you:

- The categories of personal information we collected about you.

- The categories of sources for the personal information we collected about you.

- Our business or commercial purpose for collecting or selling that personal information.

- The categories of third parties with whom we share that personal information.

- The specific pieces of personal information we collected about you (also called a data portability request).

- If we  disclosed your personal information for a business purpose, one list disclosing :

- for a business purpose and identification of the personal information categories that each category of recipient obtained.

 

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

  1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
  2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  3. Debug products to identify and repair errors that impair existing intended functionality.
  4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
  6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
  7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  8. Comply with a legal obligation.
  9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

 

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by contacting us.

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.

- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

For instructions on exercising sale opt-out rights, see Personal Information Sales Opt-Out and Opt-In Rights.

 

- Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.

We will deliver our written response electronically, unless otherwise requested by you. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

- Personal Information Sales Opt-Out and Opt-In Rights

We do not sell your personal information. If, in the future, we plan to sell your information, we will provide you with all rights provided by CCPA and will update this Privacy Notice. 

 

- Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

- Deny you goods or services.

- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.

- Provide you a different level or quality of goods or services.

- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information's value and contain written terms that describe the program's material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.

 

- Other California Privacy Rights

California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us.

- Contact Information 

If you have any questions or comments about this notice, the ways in which we collect and use your information described here and in the Privacy Policy, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

Phone: 1-877-316-9435

Website: https://help.babolat.com/hc/en-us/requests/new

Email: privacy@babolat.com

Postal Address:

BABOLAT VS NORTH AMERICA

1775 CHERRY STREET, SUITE 100 LOUISVILLE, CO 80027